Wintergrass Hotels
Hotel Rooms are gone at the Hyatt Regency Hotel but there are several other hotels in the area so please check our Travel page for the latest of finding a hotel for the weekend.
Please Note: Wintergrass does not issue paper tickets. Rather, your ticket purchases are recorded in a database which is printed up as a registration book. When you arrive at the festival, please proceed to festival registration where our happy volunteers will look you up, have you sign for, and then issue your wristbands. You're then free to go on your way to enjoy the festival. Registration opens at noon on Thursday and at 8:30am every day thereafter. Festival registration is located on the second level of the large Wintergarden area at the Hyatt Regency. You may either walk up the sweeping staircase or take the elevators located in the Wintergarden area to get to festival registration.
Wintergrass refund policy
Wintergrass does not issue refunds. Exceptions, of course, are made for medical or family emergencies.
No refund requests of any kind will be processed, responded to or otherwise acknowledged from Friday February 17th through Tuesday March 1st. We simply do not have the bandwidth during this time period to work on refunds. Please resepct this.